Articles in this section

• I cannot access/log in to the Shell GO+ app / My app is giving me errors.
• My point balance /My stamp tracker is not showing the correct number.
• I forgot to present my Shell GO+ digital card or mobile phone number during my transaction. Can I still have my point counted?
• Is there a limit to the point or stamp collecting per day that can be credited to my account?
• Can I still use rewards that have already expired?
• Can I convert my rewards to cash?
• Can I use more than one reward on a single transaction?
• During a transaction, I had my barcode scanned and completed the payment but forgot to activate an offer. Is there still a way to redeem it?
• Can I earn the point for the transaction that applied the discount coupon?
• My Shell GO+ digital card cannot be scanned on site. So I have to provide the Shell GO+ ID manually into the system.